What do you do when someone shouts at you in a professional setting? How do you maintain your composure without appearing weak or submissive?In this episode, Bilshan sits down with Vidia Mooneegan, Managing Director of Dayforce and former Chairman of Business Mauritius, to explore how to handle aggressive behaviour in business.In this episode we cover: a courtroom story about responding to public humiliation;why workplace incivility is increasing with surprising stats from Mauritius;the difference between composure and submission;how to set boundaries while staying professional;the role of AI in modern business communication; andreal strategies for de-escalating hostile situations.Whether you're leading a team, managing difficult clients, or navigating workplace conflict, this episode offers practical insights on maintaining professional composure when the stakes are high.

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