What does it really take to turn a handyman service into a thriving family business? Jane Lombard and her husband Troy Wilkinson have spent six years building Hire a Hubby Western Creek into more than just a property maintenance company—they've created a trusted community resource that older residents and busy homeowners across Canberra rely on daily.The journey hasn't been without its challenges. Jane shares candidly how they balance working together as a married couple, manage the constantly shifting workload of a service business, and deal with the crushing reality that nearly half their time goes to compliance and administrative tasks rather than actual customer work.Their business model reveals surprising insights about our changing relationship with DIY and home maintenance. While Australia might be "the nation of The Block," Jane notices many homeowners simply lack the tools, skills, or time to handle even basic household fixes. This shift creates opportunities for trustworthy service providers—especially for vulnerable community members who need someone reliable to change a lightbulb or check their property when family lives interstate.This episode is supported by CareSuper. 

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