In this episode of The BOLT Podcast, Dave Loomis, founder of Loomis Marketing and author of Customer Outsight, shares powerful lessons from conducting over 10,000 customer interviews. Drawing from decades of experience with Fortune 500 companies, Dave explores how curiosity, empathy, and active listening can transform leadership and organizational growth. Together, we unpack what it truly means to lead with outsight—seeing beyond yourself to better understand, connect, and inspire those you serve.What we discuss in this episode:Nonlinear career paths shaping service mindsetValue of executive coaching and accountabilityServant leadership as a growth advantageCustomer Outsight and the four Fs frameworkHow to plan and run open interviewsFinding gemstones and using AI for analysisTurning insights into clear messaging and offersLeadership lessons on integrity and initiativehttps://www.toddbertsch.com/podcast/the-curious-leader-with-dave-loomisThanks for listening! We appreciate you. Follow us at: https://www.linkedin.com/in/toddmbertsch/ https://www.facebook.com/theboltwithtoddb https://www.instagram.com/theboltwithtoddb/ https://www.youtube.com/@theboltwithtoddb ⚡ Ready to ignite lasting transformation in your team or event? Book me for keynotes, corporate training, or Positive Intelligence® coaching at ToddBertsch.com

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