Loyalty Program Marketing in the Digital Era

10/02/2020 33 min Episodio 5
Loyalty Program Marketing in the Digital Era

Listen "Loyalty Program Marketing in the Digital Era"

Episode Synopsis

Who doesn't want to keep their loyal customers? After all, it's cheaper to retain business than it is to close earn new customers. That's why this week, we're talking about loyalty program marketing with Sean Duclaux, Vice President of Product Management and Marketing for iSeatz, a loyalty tech company that enables travel and lifestyle bookings with point bank integrations.
During this episode, Sean tells us:

How loyalty marketing programs have evolved
About the importance of customer experience when it comes to loyalty marketing
More about membership and participation trends when it comes to member rewards programs
Where most companies fail when it comes to executing customer loyalty programs
Out of the box thinking for loyalty programs
And how B2B marketers can use loyalty marketing

Want to connect with Sean online?
Catch him on LinkedIn at linkedin.com/in/seanduclaux.
Or connect with iSeatz:
Website - iSeatz.com
LinkedIn - @iSeatz
Twitter - @iSeatzcom
Facebook - @Iseatz

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