7: Roleplay: How (not) to have a cross-department collaboration

23/01/2024 25 min Temporada 1
7: Roleplay: How (not) to have a cross-department collaboration

Listen "7: Roleplay: How (not) to have a cross-department collaboration "

Episode Synopsis


 
Show Notes for the Podcast Episode:
Have you ever been in a situation where you needed to collaborate on a project with someone outside your department or team? 
It can be either a mutually enjoyable experience or one that you tell your coworkers about with anger and frustration in your voice. 
Join us today for a roleplay podcast episode, where we demonstrate two versions of cross-department collaboration and debrief after each with key lessons on what makes these conversations challenging and what you can change to make conversations and collaborations more productive and successful. 
Introduction:

The episode begins with a realistic roleplay of a challenging conversation between two colleagues, Chris and Lucie, addressing workload issues, deadlines, and team dynamics in a high-pressure environment.

Key Topics Discussed:


The Initial Confrontation:

Lucie approaches Chris with an urgent request for a slide deck, bio, and pictures for an upcoming recruitment fair, highlighting the importance of meeting tight deadlines.
Chris expresses his overwhelming workload and inability to meet the immediate request, leading to a tense exchange.



Stress Factors and Organizational Changes:

Discussion of additional stress factors, such as company reorganization and covering for absent colleagues.
The conversation sheds light on the impact of organizational changes on individual workloads and team dynamics.



Communication Breakdowns and Pressure:

Analysis of how both parties communicated under pressure, including instances of talking over each other and competing over who was more overwhelmed.



Lack of Empathy and Understanding:

Insight into how the lack of empathy and understanding can escalate workplace tensions.
The conversation pivots to finding a resolution and exploring how each could have approached the situation differently.



Alternative Approaches and Solutions:

A second roleplay shows a more empathetic and collaborative approach to the situation.
Exploration of alternative solutions, including delegating tasks, repurposing existing materials, and adjusting project quality expectations.



Importance of Active Listening and Collaboration:

Emphasis on the significance of active listening, acknowledging each other's challenges, and working collaboratively towards a solution.
Discussion on how a change in approach can lead to more productive outcomes and preserve professional relationships.



Long-term Impact on Team Dynamics:

Examination of how such interactions can affect long-term team dynamics, trust, and collaboration.
Strategies for maintaining a positive and supportive work environment amidst challenges.



 
Follow us on social media:Connect with Chris Wong: https://www.linkedin.com/in/chriswonglmhc/Connect with Lucie Tesarova: https://www.linkedin.com/in/lucietesarova/

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