Two Aussie giants. Two very different AI plays.In this episode, Stephen and Lauren break down how CBA cut frontline jobs with AI while Optus chose to supercharge staff with it — and why the outcomes couldn’t be more different. From union backlash to Google Cloud partnerships, Klarna’s spectacular AI misfire to GitHub Copilot’s quiet revolution, we unpack the real-world stakes of “augment or replace.”It’s a lively mix of corporate case studies, human stories, and a few unexpected detours (yes, even taxes) — all pointing to the question every business now faces: Will AI work with us, or instead of us?https://www.reuters.com/business/world-at-work/australian-lender-cba-cut-45-jobs-ai-shift-draws-union-backlash-2025-07-29/?utm_source=chatgpt.comhttps://www.itnews.com.au/news/optus-brings-genai-into-frontline-ops-619141

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