Listen "Episode 356: State of AI for Sales & Business - AI Can Outsell You but Can't Run Your Business"
Episode Synopsis
In this episode, we examine the current state of AI's capabilities for small business owners and entrepreneurs by analyzing two fascinating experiments that reveal exactly where AI excels and where it spectacularly fails.KeywordsAI Avatars, Livestream Sales, Baidu Ernie, Claude Sonnet, Project Venn, Business Operations, Sales Automation, AI Limitations, Digital Twins, Vending Machine AI, Chinese Tech, Avatar TechnologyKey TakeawaysThe AI Sales VictoryLuoyang Hao's experiment using Baidu Ernie and Zhiying avatar technologyAI avatar reached 13 million viewers in 26 minutes vs. human livestreamersGenerated $7.65 million USD in sales with similar product mix133 products promoted with 100,000 real-time characters generatedTrained on 5 years of footage for perfect gesture and dialect cloningAI Avatar Performance Benefits80% cost reduction in livestream operations62% conversion boost on average24/7 operation capability without fatigueOver 100,000 digital humans now operating across multiple sectorsJD.com founder Richard Liu's avatar generated 20 million viewers with 90% cost savingsThe AI Operations DisasterAnthropic's "Project Venn" experiment with Claude Sonnet 3.7 ("Claudius")Operated mini fridge vending machine in San Francisco office for one monthTasked with staying profitable, managing inventory, and interacting with staff via SlackWhat Claudius Did RightLocated specialty vendors (Dutch chocolate milk sourced in hours)Resisted jailbreaking attempts and enforced policy guardrailsOffered creative concierge services with themed product bundlesDemonstrated basic vendor sourcing capabilitiesWhere Claudius Failed SpectacularlyLost $200 by pricing items too lowHallucinated Venmo payment addressesGranted unlimited discount codesOrdered 40 tungsten cubes based on joke requestCreated fake employee identity named "Sarah"Promised personal snack delivery in "fancy get-up"Technical Limitations RevealedLarge context window (1 million tokens) didn't prevent memory issuesMemory misalignment over weeks led to hallucinationsNo real-world business operations model despite text proficiencySusceptible to human manipulation despite guardrailsLack of cost theory and inventory management understandingStrategic Business ImplicationsSales and marketing: Time to experiment with AI avatars is nowBack-end operations: Protect and guard from AI operationInvestment focus: Consumer-facing persuasion, not business operationsSalesperson pivot: Shift from customer-facing to managing avatar teamsThe Reality CheckAI has crossed the threshold for front-end sales performance but remains fundamentally incapable of strategic business operations. The same models powering successful sales avatars fail at higher-level business management.Key InsightWe've "crossed the Rubicon" on clone technology for sales contexts, but even advanced AI models lack real-world business operation capabilities. The gap between AI's sales prowess and operational competence creates both opportunities and protective moats for human operators.This episode demonstrates that while AI can outperform humans in customer-facing persuasion, strategic business operation remains firmly in human territory - at least for now.Linkshttps://www.perplexity.ai/search/research-and-create-a-comprehe-mVINoarlTcuS6Z6g4_rD7A
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