Listen "Episode 361: AI vs Design - The Skills That Will Matter in 2027 with Nick Cawthon (Part 3)"
Episode Synopsis
In this episode, we explore the voice-first future of technology and how AI enables instant expertise building, featuring Nick Cawthon's insights on family tech adoption, RAG systems for learning, and preparing for the diamond-shaped workforce.KeywordsVoice Interface Design, RAG Systems, Universal Basic Income Research, Diamond-Shaped Workforce, AI Learning, Human Computer Interaction, Future of Work, Sandwich Generation Technology, Knowledge Graph Building, Strategic ThinkingKey TakeawaysThe Voice-First GenerationNick's 83-year-old mother and preteen kids both learned technology through voice commandsFirst computer interaction: "Hey Google, turn on the projector" - no keyboards or screensVoice assistants became entry point for both aging eyes/unsteady fingers and young mindsWhisper dictation tool mission: "kill the keyboard" - physical interaction decreasingAR/VR Reality CheckNick deliberately missed the AR wave - headsets and goggles never appealed to himVoice interface seemed better approach than "strap-on technologies"Still gun-shy about Google Glass and Oculus failuresVoice accessibility wins over visual complexity for multi-generational usersBuilding AI Teachers: The UBI ProjectPhilanthropist hired Nick to visualize Universal Basic Income data - topic he knew nothing aboutTraditional approach: weeks in academic libraries with highlightersAI approach: Built custom RAG (Retrieval Augmented Generation) system with 200 articlesCreated knowledge graph trained to speak in philanthropist's voiceGenerated academic-level citations with traceable referencesRAG System BenefitsFast expertise building: "talk about UBI at a party" within days instead of monthsNo hallucination risks - all answers traceable to source materialCustom voice training for client communication styleNarrative generation to accompany data visualizationsThe Agency Learning Pattern"You are like an improv actor every couple months where you've got a new thing you gotta know something about"Next month it might be banking, hybrid milk, or any random topicProcess: train a model to understand pros/cons and aggregate diverse sourcesResult: well-rounded opinions and starter directions for any subjectFuture of Work PhilosophyWork will never completely disappear - "connection between mind and body will always need to take place"Nick's 13-year-old son: paid Dungeon Master at neighborhood school"You're being paid to think with your mind... tell a story to a captive audience"Future work: strategic thinking, adaptability, human connectionThe Career Choice FrameworkFriend's 10-year-old quote: "Either you're gonna pick a career where you tell computers what to do, or computers tell you what to do"Quote "kept me up at night" - drives staying ahead of technologyImportance of being on the right side of that equationAutonomy and levity about industry changesDiamond-Shaped WorkforceShift from pyramid-shaped to diamond-shaped workforce"Very few at the top, very few at the bottom, everybody else in the middle"Optimistic view: "Instead of climbing corporate ladder, you've been given a jetpack"Can "go right to the top" with velocity never seen beforeHistorical ParallelsEarly 2000s: Dreamweaver and visual web design tools democratized business creationAnyone could have website and business behind itSimilar empowerment happening now with LLM training and AI toolsFocus on empowering thoughts vs. "oh shit, I'm gonna get downsized"San Mateo County ModelGovernment efforts to ensure AI tools don't replace jobs but create new onesFocus on interpreting what new job types are opening upImportant distinction: transformation vs. eliminationEveryone will play a part in this changeLinkshttps://retrain.gauge.io/
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