Welcome to episode 132 of the Testing Peers Podcast.This time, joining David and Chris are the returning Rachel Kibler and first-time host Vanessa Zettler, with the Peers discussing Software That Cares.Key Quote “There is no average user.” – A reminder that designing for the “average” often excludes everyone.Accessibility as a Civil Rights IssueDigital access is essential in modern life. The team explore why accessibility is about equity and inclusion, not just regulations.Temporary vs. Permanent DisabilityThe group reflects on how anyone can join the disabled community at any time—making accessibility everyone's responsibility.Legal LandscapeLandmark US cases: Robles v. Domino’s and Access Now v. Blue ApronGrowth of lawsuits in e-commerceUK legislation: Equality Act 2010 and Public Sector Bodies Accessibility RegulationsBeyond the ChecklistWCAG 2.1 AA as the global standardThe limitations of automated tools and “accessibility widgets”Importance of manual validation, especially with screen readersThe Role of Testers & Quality EngineersTesters often become accessibility advocates by default: identifying, championing, and embedding inclusive practices across teams.Inclusive Design from the StartAccessibility must be considered from the beginning, not just at testing, bringing in copywriters, designers, and developers early.Emotional Sensitivity in UXRachel highlights the need to consider emotional impact, particularly during difficult times, when crafting user-facing messages.#PeersCon26 Call for Collaborations for written and video submissions until September 30th 2025, and also for VolunPeers. More on all this can be found hereTickets for the event are now live too, starting at £15 until December, when they go up to £30.And as always, we are looking for sponsors to make this event the success it has been for the last 2 years, get in touch if interestedTwitter (https://twitter.com/testingpeers)LinkedIn (https://www.linkedin.com/company/testing-peers)Instagram (https://www.instagram.com/testingpeers/)Facebook (https://www.facebook.com/TestingPeers)If you like what we do and are able to, please visit our Patreon to explore how you could support us going forwards: https://www.patreon.com/testingpeersThanks to our sponsors – NFocus Testing.nFocus are a UK based software testing company. They’ve been supporting businesses for 24 years by providing services that include burst resource, accelerated test automation, performance testing and fully managed testing services. In 2021, they launched a Test Automation Academy to create amazing testers and they’ve now created jobs for 48 people in our industry in just under three years!nFocus were a big part of PeersCon in 2024 and 2025, really grateful for all they do supporting the Testing Peers.www.nfocus.co.uk and [email protected] for anyone wanting to get in touch.Support the show

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