This episode is devoted to fostering repeat business. Learn how to create great customer relationships on this episode of Tell Me Something Good About Retail. 

 

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Key Links


https://www.linkedin.com/in/RichardRShapiro/

https://twitter.com/RichardRShapiro





 

http://www.tcfcr.com/



 

https://www.retaildoc.com/online-retail-sales-training



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Eight steps to guarantee repeat business

Learn the emotional components of customer retention

 

Are your salespeople Welcomers or Hostiles?

Four categories that can differentiate your workforce

 

Provide your customers with a great experience

Mastery of client communication is the first step

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More details at: 

https://www.retaildoc.com/podcast/409-richard-shapiro-on-creating-human-connection

 

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Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.

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