Listen "Bringing a Spark of Joy to Stores"
Episode Synopsis
Colleen Wilson is a retail executive with over two decades of management experience and an established record for driving strategies to increase customer engagement and drive operational and service excellence. In her current role as SVP of Retail and Wholesale at Kendra Scott, Colleen leads the development and implementation of all strategies across the brand’s retail and wholesale businesses. Prior to joining Kendra Scott, Colleen spent nearly 11 years in various retail management roles at Anthropologie, rising to Regional Director of their Western region where she was awarded the DIG Award (Design, Inspire, Grow) for thought leadership in talent management. She also held multiple retail positions for L Brands (Bath & Body Works, White Barn), where she was a four-time Presidents Club awardee for scaling growth and training teams in sales best practices and product knowledge. Colleen developed her passion for retail at a young age, working for a local jewelry store at age 16. She holds a Bachelor of Business Administration degree from Illinois State University. She resides in Denver, Colorado with her husband and daughter.
More episodes of the podcast Tell Me Something Good About Retail
Scaling Resale with Franchising
25/09/2025
From Wiener Hats To Wisdom
28/08/2025
From Flat Sales to Record Breaking
19/08/2025
Retail’s Secret? Greeting Cards
17/07/2025
Finding Ways to Say Yes Always
12/06/2025
Wisdom Behind the Windows: The Greatest Challenge in Retail is Merging Technology with Human Touch
10/04/2025