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Listen "Alex Shuford on How to Manage Expectations When it Comes to Customer Service [Episode 314]"
Episode Synopsis
This episode is devoted to managing customer service expectations. Learn how to succeed with customers and create a last business on this episode of Tell Me Something Good About Retail.
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Key Links
Alex Shuford LinkedIn
RHF Investments
Field Agent: https://www.fieldagent.net/
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Customers Teach Us Lessons
You just have to watch for the moments.
Don’t React in Anger
Choosing to be compassionate towards an angry customer can deflect a bad situation.
Put Yourself in the Consumer’s Shoes
Consumers spend time and money on products and services.
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More details at:
https://www.retaildoc.com/podcast/314alex-shuford-on-how-to-manage-expectations-when-it-comes-to-customer-service
Signup for our weekly newsletter here https://www.retaildoc.com/newsletter-signup-old
Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.
-----
Key Links
Alex Shuford LinkedIn
RHF Investments
Field Agent: https://www.fieldagent.net/
-----
Customers Teach Us Lessons
You just have to watch for the moments.
Don’t React in Anger
Choosing to be compassionate towards an angry customer can deflect a bad situation.
Put Yourself in the Consumer’s Shoes
Consumers spend time and money on products and services.
-----
More details at:
https://www.retaildoc.com/podcast/314alex-shuford-on-how-to-manage-expectations-when-it-comes-to-customer-service
Signup for our weekly newsletter here https://www.retaildoc.com/newsletter-signup-old
Tell Me Something Good About Retail is a product of The Retail Doctor and is produced by Simpler Media Productions.
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