This is the fourth in the 5 part series of how to use customer support to build a stronger brand loyalty.Customers like to identify with the brands they choose and trusting that brand is a major factor in the customer journey. And there could be several times during that journey when the customer places trust in the brand. When a customer calls support they are placing blind trust in the agent. Not just the brand, but the actual agent they are speaking to.In this episode I talk about how the customer service agent  becomes the sole ambassador of trust. They become that extension of each and every department in the company... including representing the CEO.Thanks for listening. To find out more about TeleworkPH and how we can help your business scale up quicker hop on over to https://www.teleworkph.com/Or connect with me on LinkedIn. Just search BizDev Jeff Thompson and please follow #bizdevjeff#customersupport  #softskills #customercare #brand loyalty #branding #outsourcing

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