In this episode, join me, Chief Strategy Architect Nadina, as I delve into the critical connection between CRM and IT strategy. Discover why your CRM is more than just software—it's the linchpin connecting technology and customers. Uncover how this synergy can fuel personalization, automation, and data-driven insights. I'll share key considerations for integrating these strategies, ensuring your business is poised for growth and customer-centric success. Don't miss this caffeinated conversation on transforming your digital journey!

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