Join industry veterans John Pepper, co-founder of Boloco, and Rob Grimes as they dive into the dynamic world of restaurant technology. In this insightful conversation, John reflects on his over-decade-long involvement in the FSTEC conference, sharing his perspective on the evolution of foodservice technology—from the early adoption of cloud-based POS systems to the rise of innovative online ordering and payment solutions. Central to the discussion is John’s passion for empowering hourly workers through technology, highlighting the importance of giving employees the tools and information they need to grow within their roles or explore new career paths. He also touches on the challenges of fostering positive company culture and developing leadership skills beyond just technical expertise. The conversation explores the future of restaurant operations, with John and Rob discussing the potential of emerging technologies like autonomous drones and vehicles, while emphasizing the balance between automation and the essential human touch in hospitality. Drawing from his entrepreneurial journey, John shares lessons learned from both the successes and challenges of building and scaling businesses like Boloco and B.GOOD, offering a unique perspective on the evolving restaurant landscape. Whether you’re a restaurant owner, technology enthusiast, or curious about the industry’s future, this podcast is a must-listen for gaining valuable insights into the opportunities and challenges ahead.

Ver todos los episodios