Ep. 841 - Jim Hayes (Citizen Resale Activist)

Tao of Sports Podcast
25/12/2017 24 min Temporada 1 Episodio 841
Ep. 841 - Jim Hayes (Citizen Resale Activist)

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Episode Synopsis

Before 2017, Jim Hayes never thought about who owned his Denver Broncos tickets. He always thought that he did. Since 2011, after being on a 75,000+ waiting list for 6 years prior, Hayes had been a Denver Broncos season ticket holder. But when he decided to resell his tickets through the official Ticketmaster exchange, he unwittingly had his information weaponized against him. Hayes' story goes beyond the issues of resale, and explore the issues of customer service, season ticket investment loyalty. Twitter: @jamesrhayes

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