2022 EP #271 Justin Herald - The importance of looking after your customers

22/04/2022 30 min
2022 EP #271 Justin Herald - The importance of looking after your customers

Listen "2022 EP #271 Justin Herald - The importance of looking after your customers"

Episode Synopsis

I took a business from $50 to $37 million in 7 years, and I speak at conferences globally and train staff globally about providing AMAZING customer experiences. Customer service done right means there needs to be zero money spent on advertising as your customers become your sales force. (Or a mix of both toot)At the age of 25 with only $50 to his name, Justin Herald set about changing the course of his life.Justin created Attitude Inc, a clothing brand that became an international licensing success that turned over in excess of $30 million per year.Justin’s success was so well noted that he was named the “INTERNATIONAL ENTREPRENEUR OF THE YEAR” for 2005. He recently was also awarded the Future Leaders Award, which recognises him as being one of the 50 most influential leaders of the next generation in Australia.He is the Managing Director of Customer Culture, one of Australia’s leading customer service and customer engagement training companies, that not only teaches staff the “how” to give great service, but more importantly, “why” it is needed. He also just launched www.JuniorEntrepreneur.com which is an online course teaching the younger generation how to take their ideas and turn them into a business. His website justinherald.com receives thousands of hits a month.He is the author of 8 international bestselling books. He also personally mentors over 100 business owners each yearJustin is regarded as one of Australia’s most sought-after speakers with engagements booked all over the country and overseas speaking in front of 150,000 people each year.Connect with Justin:Facebook.com/justinherald JustinHerald.com , CustomerCulture.comLinkedin: justinherald Instagram: justinherald▼ ▼You can connect with/follow Talking with the Experts: Buy me a Coffee:https://www.buymeacoffee.com/rosesdavidsonBecome a patronhttps://www.patreon.com/talkingwiththeexperts Leave a Google review:https://g.page/r/CaXk7K3UlEhzEBI/review Leave a review on Podchaser:https://www.podchaser.com/podcasts/talking-with-the-experts-1491692Email:[email protected]:https://rose-davidson.com/LinkedIn:Rose Davidson: https://www.linkedin.com/in/rose-davidson/ Talking with the Experts: https://www.linkedin.com/company/talkingwiththeexperts/Facebook Page: [Rose Davidson]https://www.facebook.com/onlineeventmanagerandpodcasttrainerInstagram:https://www.instagram.com/talking_with_the_expertsSDid you enjoy the episode? I'd love to hear from you!Support the show🛠 RECOMMENDED BUSINESS TOOLS ○ PodMatch ○ TubeBuddy ○ Castmagic ○ MailerLite 📚 THE ULTIMATE PODCASTING POWER PACK ○ 16-eBook Podcasting Series ○ 16-eBook Podcasting Series + 1:1 Coaching 👩‍💻 PROGRAMS AND SOCIALS ○ About Our Programs ○ Bio Link ○ Support Talking with the Experts ○ Leave a Google Review DISCLOSURES: This description contains affiliate links which means I may earn a small commission if you make a purchase through them - at no extra cost to you. I only recommend products I trust and believe will add value.

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