Listen "Tales From The Cube - Episode 23-014 Tier 1 2 and 3"
Episode Synopsis
What do T1, 2, and 3 do in tech support? I explore this edition of the podcast. I also tackle the recent uptick in angry customer interactions with a message about the importance of being respectful on the call.
ZARZA We are Zarza, the prestigious firm behind major projects in information technology.