Join us in this episode of Symplicity Conversations as we dive into the impactful world of nonprofit work with Becki Postma, Chief Impact Officer, and Kevin Nelson, Director of Donor Development, from Heart of West Michigan United Way. Discover their inspiring journeys into the nonprofit sector and how they are leveraging technology to address evolving community challenges. Learn about the transformative programs they lead, such as eviction prevention and the 211 helpline, and how these initiatives are creating meaningful change. Whether you're interested in volunteering, donating, or simply understanding more about the nonprofit landscape, this episode is packed with insights on building a better community. Don't forget to subscribe for more inspiring stories from leaders shaping the future of business, technology, and community.Chapters(00:00) Welcome to Simplicity Conversations + Quote of the Day(01:20) Becky’s Journey From Banking to United Way(03:20) Kevin’s Nonprofit Path and “Right Track” Moments(05:40) United Way’s Mission, History, and Local Impact(11:40) Behind-the-Scenes Realities of Nonprofit Work(15:45) Technology, Data, and AI Powering the Mission(22:50) Key Programs: 211, Eviction Prevention, VITA, Volunteering(31:10) Partner Agencies, Impact Areas, and Grassroots Support(33:30) COVID-era Evolution and United Way as Community Builder(38:50) How to Get Involved and Make an Impact

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