Listen "Serving The Unhoused (55:21)"
Episode Synopsis
Libraries increasingly serve many people who are unhoused, especially since they are often one of the only free, accessible spaces in most communities for people without many resources. However, this population is one with many additional and sometimes complex needs, which can often cause stress for library staff. In this episode, Beth and Jane share strategies used by libraries to effectively engage and serve this population, including discussing the recommendations from the recently released Leadership Brief for Addressing Homelessness distributed by the US Urban Libraries Council. They also interview Sarah Garnett, Managing Director of the Footpath Library in Australia. Sarah discusses her work bringing mobile library resources to communities of unhoused individuals, including sharing her reasoning for starting the Footpath Library, strategies for engaging and serving unhoused individuals, and recommendations for other libraries serving this population.
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