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Listen "Why Most Clinics Waste Their Digital Tools"
Episode Synopsis
This week’s Coach’s Corner dives into the rise of telehealth and digital tools in healthcare clinics, with a focus on practical ways to elevate patient experience, streamline care, and drive revenue. Jennifer Gligoric and Tracey Sundkvist share $10,000 worth of actionable advice in just 10 minutes, covering everything from AI chatbots to telehealth platforms and patient engagement strategies.
Key Takeaways
AI & Automation: Add-On, Not Replacement
“AI does not replace that personal touch... it’s supposed to improve the quality of what you’re delivering, not to replace it.” —Tracey Sundkvist
Always ensure patients have the option to connect with a real person, not just a bot.
Test Before You Invest
“Don’t get sold until you can try it out and you decide that you like it.” —Jennifer Gligoric
Personally test digital tools (or have your team or even your kids try to ‘break’ them) before rolling them out to patients.
Telehealth: Underutilized Potential
Telehealth shouldn’t replace physical appointments but can be powerful for prescreening, intake, payments, and ongoing check-ins.
“You can get a lot done on telehealth... prescreening, signing people up, taking payments, all before they come into the office.” —Jennifer Gligoric
Tools We Recommend: BodySite & Jane
Platforms like BodySite and Jane have telehealth and patient engagement tools built in.
“We love Jane. Telehealth is built right into that. And another one is BodySite... you can get an entire free trial for them, and a discount if you use our code.” —Jennifer Gligoric
Building Out Patient Experience
BodySite enables clinics to deliver daily personalized messages, care plan reminders, educational videos, and tracking for things like blood pressure or pain levels.
“It can really be a one-stop shop that sits between you and the patient.” —Tracey Sundkvist
Concierge-Level Care & Retention
Consistent, uplifting daily communication keeps patients engaged and committed to their care plans, improving retention.
“They have a tendency to go along with that journey with you and feel more supported... it gives a more concierge level of care.” —Jennifer Gligoric
Automating Reviews & Referrals
Integrate tools for easy 5-star reviews and patient testimonials, plus referral links for organic growth.
“If you make it really, really simple for that person to refer... it’s an incredible tool for organic growth.” —Tracey Sundkvist
Focus on Programs & Higher-Ticket Offers
Digital transformation tools work best for clinics running structured, outcome-driven programs where ongoing engagement is key.
Featured Resource
BodySite
All-in-one patient engagement platform with telehealth, daily reminders, tracking, and more.
Special Offer: Free trial and discount with code: 5B150D
https://bodysite.com/
Action Steps
Audit your current digital tools: Are they improving patient experience or just adding complexity?
Test telehealth and patient engagement platforms: Try BodySite or Jane, and see how they fit your workflow.
Build out daily touchpoints: Create automated messages, educational content, and tracking for your patients.
Make reviews and referrals easy: Use built-in app features to drive more testimonials and organic growth.
Commit to ongoing digital transformation: Use tech to support—not replace—the personal care your clinic is known for.
Quotes to Share
“AI is here to stay... it’s just about finding ways to use it that take away some of the busy work so you can stay focused on the important things.” —Tracey Sundkvist
“Digital transformation in remote health is the wave of the future—when blended with in-person care, it only makes your clinic more powerful.” —Jennifer Gligoric
Connect & Take Action
Try BodySite with our code: 5B150D for a free trial and discount.
Like, follow, and share this episode.
Leave us a 5-star review—it helps us reach more clinic owners like you!
For questions or support, contact us at [email protected]
Ready to up-level your practice and make $10,000 in 10 minutes? Take action on digital transformation today!
Key Takeaways
AI & Automation: Add-On, Not Replacement
“AI does not replace that personal touch... it’s supposed to improve the quality of what you’re delivering, not to replace it.” —Tracey Sundkvist
Always ensure patients have the option to connect with a real person, not just a bot.
Test Before You Invest
“Don’t get sold until you can try it out and you decide that you like it.” —Jennifer Gligoric
Personally test digital tools (or have your team or even your kids try to ‘break’ them) before rolling them out to patients.
Telehealth: Underutilized Potential
Telehealth shouldn’t replace physical appointments but can be powerful for prescreening, intake, payments, and ongoing check-ins.
“You can get a lot done on telehealth... prescreening, signing people up, taking payments, all before they come into the office.” —Jennifer Gligoric
Tools We Recommend: BodySite & Jane
Platforms like BodySite and Jane have telehealth and patient engagement tools built in.
“We love Jane. Telehealth is built right into that. And another one is BodySite... you can get an entire free trial for them, and a discount if you use our code.” —Jennifer Gligoric
Building Out Patient Experience
BodySite enables clinics to deliver daily personalized messages, care plan reminders, educational videos, and tracking for things like blood pressure or pain levels.
“It can really be a one-stop shop that sits between you and the patient.” —Tracey Sundkvist
Concierge-Level Care & Retention
Consistent, uplifting daily communication keeps patients engaged and committed to their care plans, improving retention.
“They have a tendency to go along with that journey with you and feel more supported... it gives a more concierge level of care.” —Jennifer Gligoric
Automating Reviews & Referrals
Integrate tools for easy 5-star reviews and patient testimonials, plus referral links for organic growth.
“If you make it really, really simple for that person to refer... it’s an incredible tool for organic growth.” —Tracey Sundkvist
Focus on Programs & Higher-Ticket Offers
Digital transformation tools work best for clinics running structured, outcome-driven programs where ongoing engagement is key.
Featured Resource
BodySite
All-in-one patient engagement platform with telehealth, daily reminders, tracking, and more.
Special Offer: Free trial and discount with code: 5B150D
https://bodysite.com/
Action Steps
Audit your current digital tools: Are they improving patient experience or just adding complexity?
Test telehealth and patient engagement platforms: Try BodySite or Jane, and see how they fit your workflow.
Build out daily touchpoints: Create automated messages, educational content, and tracking for your patients.
Make reviews and referrals easy: Use built-in app features to drive more testimonials and organic growth.
Commit to ongoing digital transformation: Use tech to support—not replace—the personal care your clinic is known for.
Quotes to Share
“AI is here to stay... it’s just about finding ways to use it that take away some of the busy work so you can stay focused on the important things.” —Tracey Sundkvist
“Digital transformation in remote health is the wave of the future—when blended with in-person care, it only makes your clinic more powerful.” —Jennifer Gligoric
Connect & Take Action
Try BodySite with our code: 5B150D for a free trial and discount.
Like, follow, and share this episode.
Leave us a 5-star review—it helps us reach more clinic owners like you!
For questions or support, contact us at [email protected]
Ready to up-level your practice and make $10,000 in 10 minutes? Take action on digital transformation today!
In God we trust