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Listen "127: Reduce Turnover Costs & Boost Clinic Growth with Coaching with Francie Jain"
Episode Synopsis
Episode Summary:
In this episode of The Super Clinic Project, host Jennifer Gligoric welcomes Francie Jain, founder of Terawatt, a marketplace dedicated to reducing employee turnover and driving long-term organizational success through high-impact coaching. Francie dives into the often-overlooked costs of turnover and shares actionable strategies to help clinic owners retain top talent, foster a growth-oriented culture, and maximize their team’s potential. Whether you’re running a small clinic or managing a larger practice, this episode is packed with practical advice to reduce turnover and boost efficiency.
Key Topics Discussed:
The True Cost of Turnover:
Francie explains how turnover costs extend beyond hiring fees to include onboarding, training, culture impact, and lost reinvestment opportunities.
Learn how to track and quantify metrics like voluntary vs. involuntary turnover and onboarding expenses to understand the financial impact on your clinic.
The Power of Professional Development:
Investing in coaching and training is a proven way to reduce turnover and improve team efficiency.
Francie highlights the importance of aligning professional development with employee needs through surveys and feedback.
Creating a Growth-Oriented Culture:
Jennifer and Francie discuss how fostering a workplace culture focused on growth, feedback, and collaboration can attract and retain top talent.
Empower employees to contribute actionable ideas by providing clear guidelines and incentives.
Gamification and Incentives:
Explore creative ways to motivate employees, such as credentialing, badges, and bonus pools linked to performance and contributions.
Align employee incentives with clinic goals, such as patient acquisition, efficiency, and compliance.
Tracking ROI on Development:
Learn how to test and track the effectiveness of professional development programs by comparing performance metrics between groups with and without coaching.
Memorable Quotes:
"Every dollar you spend on professional development comes back to your bottom line through better performance and loyalty." — Francie Jain
"A growth-oriented culture doesn’t just attract great employees—it keeps them engaged and performing at their best." — Jennifer Gligoric
"Investing in your employees isn’t an expense; it’s a strategy for growth that pays off in retention, efficiency, and culture." — Francie Jain
Listener Engagement:
Like, share, and review the podcast to help us reach more clinic owners like you.
Have a question for Francie? Visit our homepage to record a message for her. Your question might be featured in a future episode!
Join our Free Skool community and access a 14-day FREE trial of our Mastermind program at superclinicproject.com.
In this episode of The Super Clinic Project, host Jennifer Gligoric welcomes Francie Jain, founder of Terawatt, a marketplace dedicated to reducing employee turnover and driving long-term organizational success through high-impact coaching. Francie dives into the often-overlooked costs of turnover and shares actionable strategies to help clinic owners retain top talent, foster a growth-oriented culture, and maximize their team’s potential. Whether you’re running a small clinic or managing a larger practice, this episode is packed with practical advice to reduce turnover and boost efficiency.
Key Topics Discussed:
The True Cost of Turnover:
Francie explains how turnover costs extend beyond hiring fees to include onboarding, training, culture impact, and lost reinvestment opportunities.
Learn how to track and quantify metrics like voluntary vs. involuntary turnover and onboarding expenses to understand the financial impact on your clinic.
The Power of Professional Development:
Investing in coaching and training is a proven way to reduce turnover and improve team efficiency.
Francie highlights the importance of aligning professional development with employee needs through surveys and feedback.
Creating a Growth-Oriented Culture:
Jennifer and Francie discuss how fostering a workplace culture focused on growth, feedback, and collaboration can attract and retain top talent.
Empower employees to contribute actionable ideas by providing clear guidelines and incentives.
Gamification and Incentives:
Explore creative ways to motivate employees, such as credentialing, badges, and bonus pools linked to performance and contributions.
Align employee incentives with clinic goals, such as patient acquisition, efficiency, and compliance.
Tracking ROI on Development:
Learn how to test and track the effectiveness of professional development programs by comparing performance metrics between groups with and without coaching.
Memorable Quotes:
"Every dollar you spend on professional development comes back to your bottom line through better performance and loyalty." — Francie Jain
"A growth-oriented culture doesn’t just attract great employees—it keeps them engaged and performing at their best." — Jennifer Gligoric
"Investing in your employees isn’t an expense; it’s a strategy for growth that pays off in retention, efficiency, and culture." — Francie Jain
Listener Engagement:
Like, share, and review the podcast to help us reach more clinic owners like you.
Have a question for Francie? Visit our homepage to record a message for her. Your question might be featured in a future episode!
Join our Free Skool community and access a 14-day FREE trial of our Mastermind program at superclinicproject.com.
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