Episode Synopsis "005 - Difficult Client Conversations & 2018 Trends"

Suitscast 005 You could say we account managers work in the middle of a hurricane, balancing multiple masters amidst each crazy day. Being an effective, calm eye means tackling difficult client conversations well while diagnosing what trends to watch for in 2018. Drew McLellan is well-known in the agency world for his years of experience both leading an agency and coaching others. He joins me in today's episode to talk about the above and more. AMI Research & Resources: https://agencymanagementinstitute.com/agency-tools/agency-edge-research-series/ 3 Traits in a Great AE: https://blog.hubspot.com/agency/traits-account-executive Email Drew: [email protected] This podcast is powered by Pinecast.

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• 009 - Managing Clients at Buzzfeed
• 008 - Winning & Onboarding New Clients
• 007 - Break Down the Silos
• 006 - Being an Effective Team Player
• 005 - Difficult Client Conversations & 2018 Trends
• 004 - Trial by Fire, Staying Collaborative, and an Epic Office
• 003 - The Wendy's Comeback, Working Remotely, and more...
• 002 - Downturns, Internal Inspiration, and Mentoring
• 001 - From the Client's Perspective
• 000 - Start Here!