You''re young person is now installed in their university accommodation and all is quiet and calm - until suddenly it isn't, The panic call.We doubt there are few parents of university students who haven't received one. What is the best way to handle them? In this episode we share five tips to support you as you support your young person in challenging times. We discuss:How to react to the call - be grateful they are calling you.How to respond so they learn from the experience.Why it is important to resist being the fixer and what you should do instead.The value of reviewing and learning from the experience.How to determine when the situation is really serious and you need to be hands on and fully involved.

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