Using Your Left and Right Brain: What Every Patient Experience Leader Needs to Know

15/01/2019 20 min
Using Your Left and Right Brain: What Every Patient Experience Leader Needs to Know

Listen "Using Your Left and Right Brain: What Every Patient Experience Leader Needs to Know"

Episode Synopsis

Adrienne Boissy, MD, reflects on the past decade of patient experience journey. Where has the patient experience field been and how do we transform the experience of the future?