In this episode of Straight to Voicemail, host Rachel Downey taps Dustin Amrhein, CEO and Co-Founder of Revcast, to zoom in on building trust during the launch of a new product. Dustin brings years of experience in global customer experience and now leads the way in fostering relationships with early customers at Revcast.For him, trust is not just a value but a practice grounded in transparency and honesty.In this conversation, you’ll hear about:Why trust is the cornerstone of building strong customer relationshipsHow transparency shapes the customer experience and helps navigate the uncertainties of a new productThe power of giving back and making connections, no strings attachedJump into the conversation: (00:00) Meet Dustin Amrhein (01:19) Building trust through transparency and honesty (02:14) The balance between feedback and product roadmap (03:09) How giving back strengthens relationships (04:01) Dustin’s leadership approach in creating customer trust

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