Listen "30 Years. 3 A.M. Wake-ups. And He Still Loves It. | Michael Pantano - Pantano’s Gourmet"
Episode Synopsis
🎙️ "30 Years. 3 A.M. Wake-ups. And He Still Loves It."Hosted by Michael D'Onofrio & Vinny PappalardoGuest: Mike PantanoIf you've ever asked yourself "How do some restaurant owners stay this fired up after three decades?"-this episode is your answer.This week on Staying Hungry, we sit down with Long Island legend Mike Pantano, the powerhouse behind Pantano’s Gourmet and Pantano’s Doz Bagels. With 30 years in the business, 3 a.m. wake-up calls, and six thriving locations, Mike is living proof that obsession, grit, and a perfectly sliced turkey sandwich can build an empire.We get into it all-starting a deli at 19, surviving early failures, managing food costs without compromising quality, social media savvy sandwich marketing, and why doing the right thing for your customer still beats any growth hack. And yes, there’s an entire sandwich contest… with a name you won’t forget.Whether you're a deli dreamer, a bagel boss, or a business owner navigating today's chaos, Mike’s insights on consistency, humility, and hunger hit hard.🕒 Episode Timestamps:0:00 – Welcome to Staying Hungry3:22 – 30 years in business: how it started8:40 – The Pantano brand evolution & 6 locations15:02 – Early failure: The Fifties Deli19:45 – DJ gigs to deli deals: hustler origins24:10 – Customer first, always30:55 – Raising prices vs. cutting quality36:00 – The Gettin’ Figgy Wit It sandwich contest41:25 – Menu strategy: flavor without fluff47:03 – POS systems, staff efficiency & scaling53:20 – Social media: sandwiches that look as good as they taste1:00:15 – Reviews: handling the one-star reality1:09:10 – Clean stores, real bread, and lasting standards1:17:35 – Why corporate chains flop in New York1:24:00 – Advice to new owners: know your limit, love your grind1:30:00 – Mike’s legacy, family, and future playbook
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