Status Go: Modern IT Service Management

Status Go
20/05/2019 34 min
Status Go: Modern IT Service Management

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Episode Synopsis

Jeff Ton and Doug Tedder discuss IT Service Management (ITSM) and ITIL in an age of digital transformation and agile: What modern ITSM looks like, how to succeed, what might be going wrong with your implementation and even how it can work with an agile environment.

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