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Listen "Trailer for Ep 4 with Greg Boyd "
Episode Synopsis
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Greg Boy, VP of Customer Excellence at Uvaro, shared valuable insights on the role of customer success in business. He emphasized strategic customer selection for sustainable growth, leveraging data to demonstrate value, and the synergy between sales and customer success. Greg discussed the challenges in customer retention and acquisition and how customer success influences overall business strategy. The key takeaway is the importance of demonstrating business value in customer success, offering vital strategies for professionals in the field.
If you want to learn more about Greg's Value Realization framework:
Check out the article below:https://www.linkedin.com/pulse/why-your-customers-avoid-talking-you-how-change-greg-boyd-bwczc/
Greg's LinkedIn: https://www.linkedin.com/in/gregboydsells/
Greg Boy, VP of Customer Excellence at Uvaro, shared valuable insights on the role of customer success in business. He emphasized strategic customer selection for sustainable growth, leveraging data to demonstrate value, and the synergy between sales and customer success. Greg discussed the challenges in customer retention and acquisition and how customer success influences overall business strategy. The key takeaway is the importance of demonstrating business value in customer success, offering vital strategies for professionals in the field.
If you want to learn more about Greg's Value Realization framework:
Check out the article below:https://www.linkedin.com/pulse/why-your-customers-avoid-talking-you-how-change-greg-boyd-bwczc/
Greg's LinkedIn: https://www.linkedin.com/in/gregboydsells/
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