In this episode of Software Meets Business, Rich is joined by Jaya Jha, Director of Software Development at Ten Lifestyle Group. Jaya shares her extraordinary journey from a chemistry graduate in Mumbai to a global software leader. Together, we explore her transition from hands-on development to heading international teams, and how she’s nurtured high-performance cultures rooted in clarity, communication, and empowerment.Jaya speaks candidly about the lessons learned across diverse sectors—from hospitality and travel to luxury services—and the critical importance of structure, delegation, and psychological safety in software delivery. She also offers practical insights on future-proofing legacy systems and integrating AI as a natural extension of good engineering practices.This conversation is packed with real-world leadership wisdom, practical tips on team empowerment, and an honest look at how to balance innovation with business goals. Whether you’re scaling a tech team or leading digital transformation, Jaya’s experience offers valuable guidance for creating resilient, self-sustaining teams.Host; https://www.linkedin.com/in/rbundock/Sponsor; https://headchannel.co.uk/

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