Episode 472: Liran Haimovitch on Handling Customer Issues

Software Engineering Radio - the podcast for professional software developers
11/08/2021 47 min Episodio 472
Episode 472: Liran Haimovitch on Handling Customer Issues

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Episode Synopsis

Liram Haimovitch talks about how a business handles customer issues with a software product. How issues start out with a dedicated customer-facing team and when they may be escalated to engineering.

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