Elle Overholt interviews Jennifer Abreu, a senior instructional designer in the learning and development field. Jennifer shares her journey from studying linguistics to working in academia and eventually transitioning to the corporate world. She explains that her role as an instructional designer involves creating learning solutions that help people perform their jobs better and improve business performance. Jennifer emphasizes the importance of problem-solving, analysis, and understanding the root cause of a problem before designing a learning solution.

She recommends the GROW coaching model for setting goals and finding ways forward. Jennifer highlights the benefits of creating a portfolio and recommends the book 'Map It' by Cathy Moore. She also shares her favorite office accessory, the walking pad, and emphasizes the importance of relationships and communication skills in the workplace.

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