Smoke Break - Episode 6: Turning Product Knowledge into Sales MagicEpisode Duration: 8 minutesJoin host Mike Hernandez as he reveals how to transform your product knowledge into successful sales interactions. Learn practical techniques for creating memorable customer experiences that drive sales and build loyalty.Episode OverviewMaster essential selling skills:Converting product knowledge to salesReading customer situationsMaking timely recommendationsSharing customer experiencesBuilding lasting trustSituational Selling SkillsLearn to leverage:Time of day opportunitiesWeather-based suggestionsSeasonal transitionsCustomer rush patternsSpecial occasion needsCustomer Need RecognitionDevelop skills for:Listening for indirect cluesIdentifying emergency needsUnderstanding customer contextAnticipating requirementsCreating solution packagesProduct Pairing StrategiesMaster techniques for:Creating natural combinationsBuilding value bundlesSuggesting complementary itemsSeasonal merchandisingEmergency item awarenessTrust-Building ApproachesPractical methods for:Sharing honest feedbackProviding value comparisonsOffering genuine recommendationsBuilding customer relationshipsCreating credible suggestionsSales Associate Action ItemThis week's skill development task:Create store layout mental mapIdentify natural product pairsPractice situational suggestionsNote successful combinationsBuild recommendation confidenceResources MentionedVisit cstorethrive.com for additional sales training resourcesNext Episode PreviewComing up: Mastering special requests and custom orders."Smoke Break" delivers weekly insights for convenience store sales associates in bite-sized, actionable episodes under 10 minutes.#ConvenienceStore #RetailSales #CustomerService #ProductKnowledge #SalesSkills #CareerDevelopment

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