Smoke Break - Episode 18: Advanced POS Skills That Make You Stand OutEpisode Duration: 8 minutesJoin host Mike Hernandez as he explores advanced Point of Sale techniques that can transform you from a basic cashier into a checkout superstar. Learn how to master complex transactions that enhance customer service and demonstrate your professional value.Episode OverviewMaster advanced POS functions:Split payment processingTransaction voiding techniquesInventory lookup methodsReturn and exchange handlingDiscount application strategiesSplit Payment MasteryLearn to implement:Multiple payment method handlingSequential processing techniquesCustomer communication during splitsGift card + cash combinationsCredit card division handlingTransaction ManagementDevelop expertise in:Proper voiding proceduresCommunication during voidsTransaction restart techniquesError correction methodsReceipt managementSystem Information AccessMaster techniques for:Price check implementationInventory level verificationProduct location identificationTransaction report analysisSales trend recognitionSpecialized Transaction HandlingLearn effective approaches for:Return processing proceduresExchange transaction managementDiscount application methodsPromotion code implementationSpecial pricing activationSales Associate Action ItemThis week's skill development task:Select one complex transaction typePractice during quiet periodsMaster the technical processPerfect customer communicationDocument steps for future referenceResources MentionedVisit cstorethrive.com for additional POS training resourcesNext Episode PreviewComing up: Handling special situations at the register."Smoke Break" delivers weekly insights for convenience store sales associates in bite-sized, actionable episodes under 10 minutes.#ConvenienceStore #POSskills #RetailTechnology #AdvancedCheckout #CustomerService #CareerDevelopment

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