Running a small business mostly on your own can be tough. Hear from the owner of LKS Imagine about how he finds customers, manages the workload and what he wishes he knew when he started.   about this episode: https://kansasbiztalk.com/podcast/ep-16-inside-richard-holmans-custom-embroidery-and-printing-business/1191/    About our guest: https://www.lksimagine.com/    On today's show:  2:55 – Richard's background 3:43 – What led him to starting LKS Imagine 4:38 – How COVID-19 has impacted his company 6:10 – Target customers 7:20 – How he advertises 8:11 – Operating processes 9:18 – Technology platforms 9:42 – The 5-star experience 12:30 – Why some businesses end in failure 14:26 – What he wishes he'd known sooner 18:12 – What he does to get focused 19:38 – His afternoon routine 21:03 – Most worthwhile investment 23:44 – Work-life balance 25:05 – Success in one word 25:44 – How to contact him

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