SimplifiCXM

Por: Shilpa Mudiganti
Simplify customer experience management - This podcast focuses on the role data and technology play in delivering relevant and memorable customer experiences.
13 episodios disponibles

Latest episodes of the podcast SimplifiCXM

Succeeding as a CX leader in 2025 29/04/2025
How to Manage a CX Crisis? with Mary Catherine 13/11/2024
Humanizing Customer Experience - Customers are people first 17/09/2024
How to CX with small budget - the power of small steps 29/08/2024
Supercharge CX and Marketing partnerships 06/08/2024
Episode 8: Unlocking the Power of AI in Customer Experience with Alyona Medelyan 06/10/2023
Episode 7: Making sense of Unstructured Data 12/06/2023
Episode 6: The ROI of Customer Experience 15/05/2023
Episode 5: The UX culture, process and habits with Alfonso de la Nuez 13/10/2022
Episode 4: The Field Manual of Customer Experience Management with Jeff Sheehan 13/09/2022
Episode 3: CRM is the heart of Customer Experience with Deepak Deolalikar 23/08/2022
Episode 2: How To Introduce New CX Technology with Liliana Petrova 02/08/2022
Episode 1: CX and Behavioral Science 18/07/2022
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