ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "Episode #73: FRONT DOOR-BACK DOOR."
Episode Synopsis
For thirty-five years I have witnessed leadership fascination with “GETTING” customers. However, many times “KEEPING” consumers and buyers happy has never received the same weight of desire. I have actually heard management declare that paying customers should perceive the act of doing business as a “PRIVILEGE!” Really? Let’s get real in this episode and shatter that myth! Support the show
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