(Originally aired in March 2022)  Paul Schrimpf, Jeff Gourdji, and Priya Aneja shared some provocative predictions about rising consumer and patient expectations, ever-advancing technology, and perennial pressure to reduce costs and increase access.  This bonus episode is part of the Greatest Hits collection — episodes from the past 6 years that are just as relevant today. Originally episode #204.  This show is produced by Shift Forward Health, the consumer transformation advisory firm for healthcare. (#378)See omnystudio.com/listener for privacy information.

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