Service Management Leadership Podcast

Por: Service Management Leadership Podcast
Thank you for visiting the Service Management Leadership Podcast. Our goal is to elevate conversations across the globe. This podcast platform will feature prominent leaders in the industry willing to share their expertise. Below, you will see a schedule of podcast hosts:

■ Monday: Jeffrey Tefertiller – Service Delivery topics
■ Tuesday: David Cannon, PeopleCert
■ Wednesday: Kenneth Gonzalez
■ Thursday: Jeffrey Tefertiller – Service Management topics
■ Friday: Rina Rhambhatt-Barot - Variety of service management and IT topics

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1085 episodios disponibles

Latest episodes of the podcast Service Management Leadership Podcast

Service Management Leadership - Making Decisions With Imperfect Data 27/10/2025
“No Two Major Incidents Are Ever the Same — You Learn by Living It” – Rina Brahmbhatt and Ramy Shehata 24/10/2025
Service Management Leadership - CMDB Part 2 23/10/2025
Service Management Leadership - Do Not Try To Solve Every Edge Case 20/10/2025
“In 2027, AI Will Run Without Oversight. That’s What Scares Me.” – Final Thought with Rina Brahmbhatt and Prof. Ahmed Banafa 17/10/2025
Service Management Leadership - CMDB Part 1 16/10/2025
Ep 65: “Beyond Tools To Transformation” – Andrew Davis 16/10/2025
Service Management Leadership - A Story 13/10/2025
“Be Ready for Change—Every 10 to 15 Years, a New Technology Flips Everything” — Rina Brahmbhatt and Prof. Ahmed Banafa 10/10/2025
Service Management Leadership - The Who and How Matter More Than The What 09/10/2025
Service Management Leadership - ServiceNow Best Practices, Part 3 06/10/2025
“The Minute You Think You’ve Learned Enough, It’s Time to Go Down” — Rina Brahmbhatt and Prof. Ahmed Banafa 03/10/2025
Service Management Leadership - ITIL Best Practices For User Experience 02/10/2025
Service Management Leadership - ServiceNow Best Practices, Part 2 29/09/2025
“If You Can’t Explain It Simply, You Don’t Understand It” – Rina Brahmbhatt and Prof. Ahmed Banafa 26/09/2025
Service Management Leadership - Why Many Organizations Choose Not To Adopt ITIL4 25/09/2025
Service Management Leadership - ServiceNow Best Practices, Part 1 22/09/2025
“Not Everyone Needs to Code — But Everyone Needs to Understand” – Rina Brahmbhatt and Prof. Ahmed Banafa 19/09/2025
Service Management Leadership - Why Service Management Is More Than Tools 18/09/2025
Service Management Leadership - Having A Clear Vision 15/09/2025
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