Listen " Selling the Dream Presents: Ed and Ken's Mini Podcast - World-Class or Losing Clients? Why Loan Officer Service Changes Everything "
Episode Synopsis
In this episode of Ed & Ken’s Mini Podcast, Ken Jordan and Ed Fordyce issue a challenge to real estate agents: if your buyer’s loan officer isn’t delivering world-class service, you’re leaving money and referrals on the table.
They cover:
Why the lender experience makes or breaks client loyalty
How to avoid blame when something goes wrong
The myth of “giving your client 3 options”
The difference between earned and entitled referrals
The role of accountability in long-term success
This one’s for agents who want more referrals, stronger partnerships, and clients who rave about the experience—not just the result.
More episodes of the podcast Selling the Dream
Selling The Dream Presents: Ed and Ken's Mini Podcast - Fear Isn’t the Enemy, It’s the Fuel
14/10/2025
Selling the Dream Present: Ed and Ken's Mini Podcast - Navigating Trigger Leads in Real Estate
03/06/2025