Most business owners believe that if they just work harder, everything will eventually click. For many, that belief is exactly what keeps them stuck. In this episode of Self-Made Is a Myth, Coach Tim Campsall sits down with Josh Millard, founder of Millard Financial Group, to unpack what really breaks when a business grows beyond what the owner can personally handle. Josh shares his journey from machine repair to financial services, the leap into commission-based entrepreneurship, and the moment he realized his biggest constraint was not effort, but capacity. They explore the hard decisions around hiring, letting go, building systems, and why knowledge trapped in the owner’s head quietly caps growth. If you are working long hours, feel maxed out, or constantly thinking it is just easier to do it myself, this conversation will challenge how you think about leadership, delegation, and scaling without losing control. ⸻ What You’ll Learn in This Episode: Why hard work stops working once you hit real capacity How businesses stall when systems live only in the owner’s head The difference between a lifestyle practice and a scalable business Why delegation and documentation create freedom, not chaos ⸻ Looking To Scale Your Business: Did you know that only 9% of businesses make it to $1,000,000 in revenue and less than 1% get to $5,000,000. The reason is that the hustle and grind that got you to $1,000,000 needs to shift to scaling strategies to go beyond. Book a Discovery Call now to learn how our ActionCOACH Business Operating System (ABoS) and coaching helps you to get unstuck and thrive to realize your personal and dreams and business goals. https://tbcactioncoach.com/discovery-zoom-call/ Sign up for our weekly business tips https://tbcactioncoach.com/resources/email-signup/ ⸻ Timestamps: 00:00 Welcome to Self-Made Is a Myth 01:00 Josh’s background and early career 02:30 Leaving machine repair and taking a risk 05:00 Commission-based work and family support 07:00 What Millard Financial Group does 08:40 Ending a partnership and reassessing goals 10:00 Lifestyle business vs. growth business 11:50 Hitting true capacity as an owner 13:00 When the system is just what the owner knows 15:00 Delegation, profitability, and owner value 19:30 Mindset shifts around employees 22:15 Marketing growth outpacing capacity 30:00 Why figuring it out alone sets owners back 35:00 Final advice and closing thoughts

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