In this episode, Kimberly George and Claire Hoogland, SVP Business Development, discuss the intricacies of disability claims management, leave of absence administration, and job accommodations. They explore the importance of customer experience in workforce absence solutions, the evolving landscape of paid family leave, the rise of caregiving leaves, the integration of AI in claims management, and the growing focus on mental health in the workplace. The conversation also highlights the upcoming DMEC conference and its significance for professionals in the field.

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