A good product and service must be able to embrace any group of users despite their limitations, unfortunately this is often neglected. Dr Jen Teves, the Director of Customer Experience Research, Best Buy, United States shared with us about Inclusive Design, as a strategy in product and service design - how Inclusive Design can provide a memorable experience for everyone.
#UX #research #uxresearch #uxdesign #design #userexperience #uiux #uxui #uxindonesia #uxindo #cx #customerinsight #customerexperience #designthinking #designresearch #machinelearning #artificiaintelligence #uxindo #uxindonesia #cxinsight #servicedesign #inclusive #inclusivedesign

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