(01:58) Exploring AI's transformative role in regulatory compliance amid increasingly complex regulations.(03:46) Developing AI agents to enhance compliance efficiency and manage extensive policy knowledge.(04:36) Challenges of deploying AI across countries with diverse regulatory frameworks.(05:28) Importance of quality data ecosystems to avoid AI pitfalls like hallucinations or breaches.(06:21) Warning against superficial AI consultancy—building robust in-house AI is critical.(08:08) The evolution toward empowering employees directly with AI tools, beyond traditional fintech approaches.(10:34) Importance of internal ambassadors and awareness-building for AI adoption success.(12:44) AI evaluation challenges, especially in highly regulated environments.(15:21) Collaborative, cross-functional approaches to validating and scaling AI use cases.(18:40) Customer-focused AI: Enhancing customer experience without losing the human touch.(23:16) Consumer resistance and acceptance: Finding the right balance for customer-facing AI.(28:31) Risks and human oversight in deploying fully automated AI financial advisors.(32:17) Core lessons learned from high-scale AI projects—mindset and change management matter more than technology alone.

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