SaaS Therapy

Por: BrainStorm
Get comfy. It's time for "SaaS Therapy," with industry veterans Todd Kirk and Casey Trujillo – the podcast for customer-facing teams in SaaS. Casey and Todd leverage their experience working between software vendors and their clients to help you master your SaaS customer relationships. They dig into the complexities of client relationships, offer expert insights, and share proven strategies for overcoming common challenges. It's not just a podcast—it's a masterclass in nurturing and enhancing your SaaS customer connections.


106 episodios disponibles

Latest episodes of the podcast SaaS Therapy

Meet Users Where They Are with Jillian Bejtlich, Sr. Manager of Community and Customer Marketing 14/10/2025
The Science of Retention with Rachel Provan, Founder & CEO of Provan Sucess 07/10/2025
Unlocking Productivity with Outlook with Todd Kirk and Casey Trujillo 30/09/2025
Turning Problems Into Solutions with Ashley DeKerlegand, Director of CE and CX Enablement @ QuickBase 23/09/2025
The Power of ADKAR and ADOPT Frameworks with Todd Kirk and Casey Trujillo 16/09/2025
From Rollout to Adoption: Change Management that Works with Sara Scheibner, member of the TechSmith Advisory Board 09/09/2025
Mastering SaaS Pricing Strategies with Bill Wilson, CEO & Founder @ Pace Pricing 02/09/2025
The Power of Empathy in Customer Relationships with Randy Hulme, Director of CS @ Qualtrics 26/08/2025
Why AI Won’t Steal Your Job (But Someone Using It Might) with Ryan Debenham, CEO @ Grin AI 19/08/2025
The Content Glue: Keeping Teams Unified Across the Customer Journey with Michael Lux, Senior Director of CE @ Procore Technologies 12/08/2025
The Fear of Messing Up in Business (Fofu) with Todd Kirk and Casey Trujillo 05/08/2025
Transforming Customer Relationships in SaaS with Sean Adams, Host of The Adoption Curve Podcast 29/07/2025
The Journey to Finding Your Purpose with Courtney Sembler, Senior Director @ HubSpot Academy 22/07/2025
Customer Education Shouldn’t Sit on a Shelf with John Leh, CEO @ Talented Learning 15/07/2025
Building Tools People Actually Want to Use with Zach Hawley and Will Aja, co-founders @ SteerCo 08/07/2025
Mastering Customer Onboarding in SaaS with Gary Yau Chan, Founder @ Clarity Inbox 01/07/2025
Unlocking SaaS Success: Insights from Season Four with Todd Kirk and Casey Trujio 24/06/2025
The secrets to effective customer communication, with Irwin Hipsman, Founder of Repetitos 17/06/2025
Investing in Customer Success: A Strategic Move with Kelly Hall, CCO @Quickbase 10/06/2025
The Future of Customer Education in SaaS, with Todd Kirk and Casey Trujio 20/05/2025
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