SaaS Therapy

Por: BrainStorm
Get comfy. It's time for "SaaS Therapy," with industry veterans Todd Kirk and Casey Trujillo – the podcast for customer-facing teams in SaaS. Casey and Todd leverage their experience working between software vendors and their clients to help you master your SaaS customer relationships. They dig into the complexities of client relationships, offer expert insights, and share proven strategies for overcoming common challenges. It's not just a podcast—it's a masterclass in nurturing and enhancing your SaaS customer connections.


115 episodios disponibles

Latest episodes of the podcast SaaS Therapy

Season 5 Recap: Top Lessons from SaaS Therapy with Todd Kirk and Casey Trujillo 16/12/2025
Everybody Wants Change… Nobody Wants to Change with Eleni Vorvis, Co-Founder @faroutcomes & Boston Founders Forum 09/12/2025
RECAP: The Path to Customer Success with Lincoln Murphy VP of Customer Experience @ListKit 02/12/2025
The Path to Customer Success with Lincoln Murphy, VP of Customer Experience @ListKit 26/11/2025
The Quality of Your Questions: CS Secrets from the Trenches with Todd Kirk and Casey Trujillo 18/11/2025
The Power of Compelling Calls to Action with Dallin Palmer, Cofounder @HALDA.AI 11/11/2025
Establishing New Success Metrics for Customer Education with Todd Kirk and Casey Trujillo 04/11/2025
The Evolution of Customer Success Strategies with Dan Steinman, Director @ Colson Fellows 28/10/2025
Your Network is Your Net Worth with Carson Heady, Managing Director of Americas @ Microsoft 21/10/2025
Meet Users Where They Are with Jillian Bejtlich, Sr. Manager of Community and Customer Marketing 14/10/2025
The Science of Retention with Rachel Provan, Founder & CEO of Provan Sucess 07/10/2025
Unlocking Productivity with Outlook with Todd Kirk and Casey Trujillo 30/09/2025
Turning Problems Into Solutions with Ashley DeKerlegand, Director of CE and CX Enablement @ QuickBase 23/09/2025
The Power of ADKAR and ADOPT Frameworks with Todd Kirk and Casey Trujillo 16/09/2025
From Rollout to Adoption: Change Management that Works with Sara Scheibner, member of the TechSmith Advisory Board 09/09/2025
Mastering SaaS Pricing Strategies with Bill Wilson, CEO & Founder @ Pace Pricing 02/09/2025
The Power of Empathy in Customer Relationships with Randy Hulme, Director of CS @ Qualtrics 26/08/2025
Why AI Won’t Steal Your Job (But Someone Using It Might) with Ryan Debenham, CEO @ Grin AI 19/08/2025
The Content Glue: Keeping Teams Unified Across the Customer Journey with Michael Lux, Senior Director of CE @ Procore Technologies 12/08/2025
The Fear of Messing Up in Business (Fofu) with Todd Kirk and Casey Trujillo 05/08/2025
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