In this episode of Route Notes, Wes and David debrief after a jam-packed weekend of community service and public health engagement. David shares the chaos and clarity that came from trying to over-engineer a complex event serving children with intellectual disabilities—only to have the day go off the rails and then somehow soar thanks to the brilliance of students, staff, and volunteers.
Wes and David reflect on the danger of linear thinking in complex environments, the difference between systems like Chick-fil-A and community-based work, and the power of trusting your team and centering mission over meticulous plans. Along the way, they offer lessons for leaders, educators, and planners—plus a detour about hot peppers and poor choices.
This one’s about humility, flexibility, and the incredible outcomes that emerge when people show up, lean in, and care deeply.

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