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Show Notes:

Distrustful Culture

What is team trust

What team trust is not

Not about predicting others’ behavior

Predicting team member will be late to a meeting is not trust


Years together doesn’t create team trust




Team trust is vulnerability based trust

A team member must trust they can be vulnerable with other team members
Vulnerability = exposed, transparent, fears, failures, mistakes
Vulnerability-based trust means issues addressed immediately

Team members only bring up failures when forced to in distrustful culture

Team hears of missed deliverable from team member on day of milestone






Impact of vulnerability-based trust

Removes political posturing

No need to place blame on others


Eliminates bureaucracy

No need for unnecessary steps or process to overcome lack of trust


Removes CYA attitudes

No need for attitudes or actions related to protecting self


Enables team to work efficiently - faster & better

Team can address issues & challenges immediately as the arise

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