From Chaos to Clarity: Bringing CS and Data Teams Together with Hannah and Selenia from Spekit

22/05/2023 43 min

Listen "From Chaos to Clarity: Bringing CS and Data Teams Together with Hannah and Selenia from Spekit"

Episode Synopsis

Do you ever dive into CS data and feel overwhelmed by the chaos?

What’s the secret to CS and Data team alignment?

Discover how Selenia McKenzie (Senior Product Manager) and Hannah Brotherton (Customer Success Operations Manager) from Spekit have successfully aligned their teams to drive better business outcomes.

Selenia and Hannah are maturing their organization’s data culture to effectively filter and leverage data that truly drives impact. Through their journey, they have overcome obstacles such as lack of data, data overload, and have figured out a process to discover truly matters for their customers.

In this session, you’ll learn:

How to streamline your data approach and focus on what truly matters for your business
Tips for fostering collaboration between CS and data teams to drive better outcomes
Strategies for creating a data-driven culture in your organization that enables continuous growth and improvement.
Don’t miss out on this opportunity to learn from two seasoned professionals who have successfully aligned their CS and data teams.



More episodes of the podcast RevSignal