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Retention Talk

Retention Talk

Por: ProfitWell Recur

Join ProfitWell's Neel Desai as he interviews the best in the world of customer success to bring you actionable strategies to boost retention.

21 episodios disponibles

Latest episodes of the podcast Retention Talk

Locking out customers | Loomly's Thibaud Clément 30/03/2022

Predicting Churn | ProdPad's Janna Bastow 23/03/2022

Focusing on second month retention | Winc's Jai Dolwani 16/03/2022

The customer isn't always right | Kelly Yanke Deltener 09/03/2022

Retaining through activations | Meister's Kevin Kuhn 02/03/2022

Knowing when the customer journey is over | Supercast's Jason Sew Hoy 16/02/2022

Two ways to segment churn | Close's Liz Stephany 09/02/2022

Automating churn reduction | Workpuls' Maja Rajić Milivojević 02/02/2022

How to leverage cancellations | Who Gives A Crap's Jenna Tanenbaum 26/01/2022

Retaining customers one bag at a time | Trade Coffee's Mike Lackman 19/01/2022

Voice of the customer, dunning strategy, and customer loyalty | GoSite's Danielle Rojas 15/12/2021

Expansion revenue, CX perpetuity, and maintaining focus | Pipeliner's John Golden 08/12/2021

Integrating ecosystems, forecasting churn, and onboarding | Beatport's Romain Pouillon 01/12/2021

Onboarding, customer cohorts, and non-traditional CS | Knowledgehook's Travis Ratnam 17/11/2021

Better email campaigns, tracking metrics, and aligning teams | CompanyCam's Kelly Danahy 10/11/2021

Overthinking, hacking retention, and rallying around metrics | Better Proposals' Adam Hempenstall 03/11/2021

Customer surveys, leveraging NPS, and the power of onboarding | Hunt A Killer’s Mary Callaghan 27/10/2021

Product roadmaps, leveraging data, and defining churn goals | Framer’s Oscar Carlsson 20/10/2021

Retention Talk Audio Trailer 19/10/2021

5 Key Strategies for User Retention 12/01/2022

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