Retention Chronicles

Por: Mariah Parsons
Ecommerce brands are focusing on increasing customer retention. Join us as we discuss marketing, operations, and the customer experience with top DTC brands for real strategy around generating revenue, email marketing, social media, performance metrics, AI, customer communication, & more in the Shopify ecosystem.

Retention Chronicles is hosted and produced by Mariah Parsons and is sponsored by Malomo, a branded order tracking platform improving the post-purchase experience. Be sure to subscribe & check out retentionchronciclespodcast.com .
171 episodios disponibles

Latest episodes of the podcast Retention Chronicles

Mostrando página 6 de 9

A/B testing even the most basic assumptions with your audience with Kasey Luck (Founder & CEO, Luck & Co) 12/06/2023
Decide what you want to be paid for and everything else you can give away with Chuck Bowen (Founder & CEO, Mission Mercantile) 05/06/2023
Retaining funnel leakage & recapturing customers with Adam Robinson (Founder & CEO, Retention.com) 29/05/2023
Leveraging partnerships to expand into retail while not cannibalizing DTC sales with Josh Knopman (VP of Growth & Digital Product, Blueland) 22/05/2023
The merchant, not revenue, should be at the center of a partnership with Casey Matthew (Founder & CEO, Skylab) 15/05/2023
Marketing a lifestyle brand and tailoring CX based on geographical location with Stephanie Cohen (Founder, Stephanie Cohen Home) 08/05/2023
How to keep the same level of service through growth with Erik Huberman (Founder & CEO, Hawke Media) 01/05/2023
Exploring why customers return and exchange product to improve your post-purchase experience with Pooja Parikh (VP of Planning and Operations, Andie Swim) 24/04/2023
Finding profitability in 14 days with Josh Chin (Co-Founder & CEO, Chronos) 17/04/2023
How to build a great business while keeping your promises with Steph Hon (Founder & CEO, Cadence) 10/04/2023
Breaking down different digital channels with Chelsea Jones & Rachel Saul (Co-Founders, Chelsea & Rachel Co.) 03/04/2023
How the customer buying experience changes in-app vs. online with Louise Fritjofsson (Founder & CEO, Martie) 27/03/2023
Building your Shopify theme to support your needs with Thomas Kimura (Founder, Brickspace Lab) 20/03/2023
Understanding your customer’s buying cadence with Molly Kerrigan (Dir. of Retention, Shinesty) 13/03/2023
Focusing on Shopify apps that save money & prove ROI with Jim Breese (Head of Growth, AppHub) 06/03/2023
Thinking through your brand personality & social media with Megan Christian (YESCOM USA) 27/02/2023
Stealth-Launching New Brands and Taking Others from 8 to 9 Figures with Ari Murray from Sharma Brands 20/02/2023
How social media and first party data informs our approach with Nate Hodge (Raaka Chocolate) 13/02/2023
Using web3 as another channel for customer loyalty with Maier Bianchi (Bemeir) 06/02/2023
Letting your great tasting product speak for itself with Christina Dorr Drake (Willa’s Oat Milk) 30/01/2023
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